{"id":2266,"date":"2020-01-07T09:36:42","date_gmt":"2020-01-07T09:36:42","guid":{"rendered":"http:\/\/internal.n4engage.co.uk\/?page_id=2266"},"modified":"2020-08-10T14:24:08","modified_gmt":"2020-08-10T14:24:08","slug":"automotive","status":"publish","type":"page","link":"http:\/\/internal.n4engage.co.uk\/industries\/automotive\/","title":{"rendered":"Automotive"},"content":{"rendered":"
[vc_section full_width=”stretch_row” css=”.vc_custom_1578488032902{background: #009bff url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/01\/Automotive-1.png?id=2345) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”mask”][vc_row full_width=”stretch_row” css=”.vc_custom_1540433994809{padding-top: 120px !important;padding-bottom: 100px !important;}”][vc_column][vc_custom_heading text=”Industry” font_container=”tag:div|font_size:3rem|text_align:left|color:%23ffffff” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”delay-1 custom-hd”][vc_empty_space height=”20px”][vc_custom_heading text=”Automotive” font_container=”tag:h1|font_size:6rem|text_align:left|color:%23ffffff|line_height:0.9″ use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”custom-hd delay-2″][vc_separator color=”white” align=”align_left” border_width=”5″ el_width=”10″ css_animation=”fadeInUp” el_class=”delay-1 custom-hd” css=”.vc_custom_1580131187074{margin-bottom: 50px !important;margin-left: 5px !important;padding-top: 15px !important;}”][vc_column_text css_animation=”fadeInUp” el_class=”delay-3″ css=”.vc_custom_1580131209421{margin-left: 3px !important;}”]Let’s collaborate<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” css_animation=”none” el_id=”overview”][vc_row full_width=”stretch_row” el_class=”gradient2″][vc_column][vc_empty_space height=”80px”][vc_custom_heading text=”Improve operations, drive sales” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]<\/p>\n Today\u2019s motor dealership needs to work effectively across multiple sites, alongside manufacturers, to win customers. This competitive industry requires constant technology innovation to meet customer demand.<\/p>\n [\/vc_column_text][vc_empty_space height=”60px”] Enable customers to communicate<\/span><\/span> seamlessly with you, however they contact you – webchat, social media messaging, video or phone. <\/span><\/span><\/p> <\/div><\/div><\/li> Working with manufacturers on video evaluation of vehicles and digital showrooms means that you can deliver more value to customers.<\/div><\/div><\/li> On-premise collaboration systems take increasing amounts of time, money and expertise to maintain \u2013 there are alternatives.<\/div><\/div><\/li><\/ul>[vc_empty_space height=”20px”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” css_animation=”none” el_id=”benefits” css=”.vc_custom_1578247897972{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #131a30 !important;}”][vc_row][vc_column width=”1\/12″][\/vc_column][vc_column width=”5\/6″][vc_custom_heading text=”Our automotive collaboration services offer a unique range of benefits to your business” font_container=”tag:h3|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space height=”60px”][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row][vc_row css_animation=”none”][vc_column] Use mobile working and collaboration tools integrated with your Dealer Management System.\u00a0<\/span><\/span><\/div><\/div><\/li> Create a unified sales force with a ‘message from head office’ on a daily or weekly basis. <\/span><\/span><\/div><\/div><\/li> Move <\/span><\/span>from on-<\/span><\/span>premise systems, which take time and money to maintain,<\/span><\/span> to a<\/span><\/span>\u00a0unified<\/span><\/span>\u00a0cloud collaboration platform.<\/span><\/span><\/div><\/div><\/li><\/ul> Collaborate with manufacturers and partners through voice, video, instant messaging, presence and conferencing<\/span><\/span>.<\/span><\/span><\/div><\/div><\/li> Allow customers to interact with you seamlessly by webchat, social media messaging, video or phone.<\/span><\/span><\/div><\/div><\/li> Use our call recording service to meet regulations and provide induction and refresher training to staff.\u00a0<\/span><\/span><\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” el_id=”delivery” css=”.vc_custom_1581608223071{padding-top: 80px !important;}”][vc_row][vc_column][vc_custom_heading text=”Collaborate with manufacturers” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space][vc_column_text]<\/p>\n Working closely with manufacturers on high-end operations and marketing, you can generate more leads, make more sales and deliver greater value to your customers.\u00a0<\/span>\u00a0<\/span><\/p>\n Establishing better working relationships with manufacturers requires the right collaboration tools. With our voice, video and web conferencing solutions, you can meet manufacturer\u2019s expectations.<\/span>\u00a0<\/span><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css_animation=”none” css=”.vc_custom_1578246705668{padding-top: 80px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1581607733562{padding-top: 80px !important;padding-bottom: 1px !important;background-color: #161a30 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”expertise”][vc_column css_animation=”fadeIn” width=”1\/2″ el_class=”delay-1″][vc_custom_heading text=”Get customer experience right” font_container=”tag:h3|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]<\/p>\n Get customer contact right first time, with our contact centre solutions. They\u2019re built so that however customers contact you \u2013 by phone, webchat or social media messaging – they\u2019ll get a consistent and engaging experience.\u00a0<\/span><\/p>\n We\u2019ll also source the right solution elements and customisations for your business \u2013 whether that\u2019s call recording for compliance, or analytics for improving sales performance.\u00a0<\/span><\/p>\n [\/vc_column_text][vc_empty_space height=”40px”][\/vc_column][vc_column width=”1\/2″]\n\t “N4Engage’s solution allows people to interact with us through web chat & later we\u2019ll add in social media. We aim to give our customers the choice of the most convenient channel, but most importantly always to give them the highest possible level of customer service.”<\/p>\n \n<\/div>\n\t\t\t<\/div>\n\n\t\t\t To win new customers, and keep existing ones, your teams need to work collaboratively across multiple dealerships and franchise sites.<\/span>\u00a0<\/span><\/p>\n Our\u00a0<\/span>collaboration solutions enable seamless communication between sites and individuals<\/span>. Where you need it, we can provide<\/span>\u00a0<\/span>dedicated connectivity \u2013 data, voice and<\/span>\/or<\/span>\u00a0internet<\/span>\u00a0access \u2013 delivered by our own national network.\u00a0<\/span>\u00a0<\/span><\/p>\n Avoid\u00a0<\/span>travel between sites for team meetings by implementing our\u00a0<\/span>v<\/span>ideo and\u00a0<\/span>media-rich\u00a0<\/span>m<\/span>eetings solutions.\u00a0\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1581608142600{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #ededed !important;}”][vc_row][vc_column][vc_custom_heading text=”Efficient, integrated working” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]<\/p>\n If you want your staff to win sales efficiently and effectively, wherever they are based, you need to provide them with collaboration systems that are easy to use.\u00a0<\/span>Our collaboration systems can be integrated with your existing\u00a0<\/span>CRM or DMS<\/span>,<\/span>\u00a0<\/span>so\u00a0<\/span>that\u00a0<\/span>staff can work seamlessly<\/span>\u00a0and have access to the data they need\u00a0<\/span>instantly.<\/span>\u00a0<\/span>\u00a0<\/span>\u00a0<\/span> \u00a0<\/span><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1581608148646{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_row][vc_column][vc_custom_heading text=”Centralise your systems” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]<\/p>\n Ma<\/span>ximise efficiencies by centralising your systems<\/span>\u00a0<\/span>–\u00a0<\/span>having one\u00a0<\/span>unified cloud-based collaboration<\/span>\u00a0solution<\/span>.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n Many automotive customers have\u00a0<\/span>found<\/span>\u00a0that bringing together multiple service<\/span>\u00a0booking or admin teams into centralised Centres of Excellence\u00a0<\/span>improves efficiencies and customer experience.<\/span><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=”stretch_row” css=”.vc_custom_1581608349111{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #161a30 !important;}”][vc_column css=”.vc_custom_1581608300793{background-color: #161a30 !important;}”][vc_custom_heading text=”Customer Stories” font_container=”tag:h3|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space height=”40px”][vc_column_text]<\/p>\n We love supporting our customers on their workplace transformation journeys and ensuring they\u2019re getting the most out of the collaboration tools available.<\/span><\/p>\n Don\u2019t just take our word for it though. Have a read on how we\u2019ve helped our customers increase business productivity, team collaboration, and security.<\/span><\/p>\n [\/vc_column_text][vc_empty_space height=”40px”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” css=”.vc_custom_1581611613383{background-color: #161a30 !important;}”][vc_column]\t\n\t “Thanks to N4Engage, we can now set up the IT for new branches within minutes”<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t “The new application installed by N4Engage will build on the strengths of our existing platform”<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t We\u2019ve provided collaboration solutions for over a decade, and we\u2019ve been recognised for delivering them with expert technical knowledge.<\/span>\u202f<\/span>\u00a0<\/span><\/p>\n We\u2019re one of only a handful of organisations to hold a Cisco Master Service Provider designation, and an even more exclusive Cisco Powered Hosted Collaboration Service (HCS) accreditation.\u202f<\/span>\u202f<\/span>\u00a0<\/span><\/p>\n This means we regularly undergo rigorous third-party audits of our operations, verifying that we have the expertise to provide reliable, secure and supported collaboration solutions.\u202f<\/span>\u202f<\/span>\u00a0<\/span><\/p>\n Our services include our own SIP trunking for PSTN access, omnichannel customer contact centres, recording, and full managed services.<\/span>\u202f<\/span>\u00a0<\/span><\/p>\n [\/vc_column_text][vc_empty_space height=”40px”][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=”stretch_row” css=”.vc_custom_1581695343797{background-image: url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/02\/N4EngageBanner_.jpg?id=3147) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_empty_space][vc_custom_heading text=”Are you ready for a better, more productive business?” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space][vc_column_text]<\/p>\n Communicate securely with your colleagues, customers and partners, increase business productivity and adapt to the changing demands of your workforce and customers with N4Engage.<\/span><\/p>\n [\/vc_column_text][vc_empty_space][vc_btn title=”Let’s collaborate” color=”vista-blue” size=”lg” align=”center” link=”url:http%3A%2F%2Finternal.n4engage.co.uk%2Fcontact-us%2F|title:Contact%20Us|target:%20_blank|”][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_section full_width=”stretch_row” css=”.vc_custom_1578488032902{background: #009bff url(http:\/\/internal.n4engage.co.uk\/wp-cont","protected":false},"author":1,"featured_media":2345,"parent":721,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nSales depend on great customer experience<\/h4>
Collaboration gives you the competitive edge<\/h4>
Ageing technology is holding you back<\/h4>
Equip staff to work productively and make sales<\/span><\/h6>
Get your team working towards the same goal<\/span><\/h6>
Ensure your collaboration systems are working efficiently across sites<\/span><\/h6>
Work with manufacturers to deliver more value to customers<\/span><\/h6>
Provide a great experience for every customer<\/span><\/h6>
Maintain your high standards of business<\/span><\/h6>
Sean Booth<\/h6>\n\t\t\t\tManaging Director<\/span> -<\/span> Parkway Volkswagen<\/a>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n[vc_empty_space height=”40px”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”35″ content_placement=”middle” css=”.vc_custom_1578246712862{padding-top: 80px !important;padding-bottom: 60px !important;background-color: #ffffff !important;}”][vc_column css_animation=”fadeIn” width=”1\/2″ el_class=”delay-1″][vc_single_image image=”2388″ img_size=”large” style=”vc_box_shadow” css_animation=”fadeInRight”][\/vc_column][vc_column width=”1\/2″][vc_custom_heading text=”Improve communication across your business” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]<\/p>\n
\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tMotorpoint: Driving Growth Through Cloud\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tParkway Volkswagen: Driving Into A New Comms Era\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t