{"id":2251,"date":"2020-01-06T11:43:13","date_gmt":"2020-01-06T11:43:13","guid":{"rendered":"http:\/\/internal.n4engage.co.uk\/?page_id=2251"},"modified":"2020-08-10T14:24:59","modified_gmt":"2020-08-10T14:24:59","slug":"finance-insurance","status":"publish","type":"page","link":"http:\/\/internal.n4engage.co.uk\/industries\/finance-insurance\/","title":{"rendered":"Finance &#038; Insurance"},"content":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1578496287135{background: #009bff url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/01\/Finance.png?id=2408) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;mask&#8221;][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1540433994809{padding-top: 120px !important;padding-bottom: 100px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Industry&#8221; font_container=&#8221;tag:div|font_size:3rem|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-1 custom-hd&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_custom_heading text=&#8221;Finance &amp; Insurance&#8221; font_container=&#8221;tag:h1|font_size:6rem|text_align:left|color:%23ffffff|line_height:0.9&#8243; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;custom-hd delay-2&#8243;][vc_separator color=&#8221;white&#8221; align=&#8221;align_left&#8221; border_width=&#8221;5&#8243; el_width=&#8221;10&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-4&#8243; css=&#8221;.vc_custom_1580131413775{margin-bottom: 50px !important;margin-left: 5px !important;padding-top: 15px !important;}&#8221;][vc_column_text css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-3&#8243; css=&#8221;.vc_custom_1580131442155{margin-left: 3px !important;}&#8221;]<a class=\"button line\" href=\"http:\/\/internal.n4engage.co.uk\/contact-us\/\">Let&#8217;s collaborate<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;overview&#8221;][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;gradient2&#8243;][vc_column][vc_empty_space height=&#8221;80px&#8221;][vc_custom_heading text=&#8221;Secure, reliable financial services&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p class=\"vc_custom_heading\" style=\"text-align: center;\">As an insurance or financial services company improving customer experience means adapting to your customers&#8217; communication preferences, whilst continuing to provide a secure, reliable and compliant service.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;]<ul class=\"iconlist iconlist iconlist-icon-medium columns-3 gap-50\"><li><div class=\"vc_custom_1579260108066\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h4 style=\"text-align: left\">Customers expect you to use secure, reliable systems<\/h4><p style=\"text-align: left\">Downtime and data breaches put your reputation, customer loyalty and profitability at risk.<\/p><p><\/div><\/div><\/li><li><div class=\"vc_custom_1579260138097\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h4>You need flexible collaboration systems<\/h4><p>Ones which allow you to adapt to customer communication preferences, which can be scaled up quickly when you acquire new businesses.<\/div><\/div><\/li><li><div class=\"vc_custom_1578496627738\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h4>Ageing, separate systems are holding you back<\/h4><p><span class=\"TextRun SCXW58181470 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW58181470 BCX0\">Maintaining on-premise systems takes time and money, and if they&#8217;re not integrated, impacts on productivity.<\/span><\/span><\/div><\/div><\/li><\/ul>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;benefits&#8221; css=&#8221;.vc_custom_1578247897972{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #131a30 !important;}&#8221;][vc_row][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_custom_heading text=&#8221;Our finance &amp; insurance collaboration services offer a unique range of benefits&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221;][vc_column]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579875756318\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Provide reliable, real-time, secure services<\/span><\/h5><p><span style=\"color: #ffffff\">Move away from legacy on-premise systems to our cloud collaboration platform, with high resilience at the physical and design level.<\/span><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-3  vc_custom_1579875781918\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Support workforce mobility and productivity<\/span><\/h5><p><span style=\"color: #ffffff\">Provide staff with collaboration and mobile working tools that integrate with payment platforms and solutions from Software as a Service providers.<\/span><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-2  vc_custom_1579875790066\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Deliver a consistent customer experience<\/span><\/h5><p><span style=\"color: #ffffff\">With our omnichannel customer contact solutions, customers can interact with you seamlessly by phone, email, webchat and social media messaging.<\/span><\/div><\/div><\/li><\/ul><ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579875798954\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Improve operations, reduce costs<\/span><\/h5><p><span style=\"color: #ffffff\">Work from a unified cloud collaboration platform, instead of on-premise systems.<\/span><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-1  vc_custom_1579876242485\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Easily achieve regulatory compliance<\/span><\/h5><p><span style=\"color: #ffffff\">Use our call recording, reporting and PCI compliance services.<\/span><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579876334856\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Scale up quickly with new acquisitions<\/span><\/h5><p><span style=\"color: #ffffff\">Add users quickly and easily on our cloud collaboration platform.<\/span><\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_id=&#8221;delivery&#8221; css=&#8221;.vc_custom_1536549384735{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_row][vc_column][vc_custom_heading text=&#8221;Improve productivity, boost profitability&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Working with multiple collaboration systems, which are not integrated, can get in the way of productivity. If your systems are hosted on premise, maintaining them takes time and resource \u2013 which again interferes with productivity.<\/p>\n<p style=\"text-align: center;\">Move away from multiple legacy systems to a fully managed cloud collaboration platform and you\u2019ll make time and cost-savings. Your staff will spend less time moving between disparate systems or maintaining on premise equipment, and more time on activities which provide a return on investment.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1536551609907{padding-top: 80px !important;padding-bottom: 60px !important;background-color: #f3f6f9 !important;}&#8221; el_id=&#8221;expertise&#8221;][vc_column css_animation=&#8221;fadeIn&#8221; width=&#8221;1\/2&#8243; el_class=&#8221;delay-1&#8243;][vc_custom_heading text=&#8221;Attract and retain customers&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<span data-contrast=\"auto\">Today\u2019s customers expect instant access to\u00a0<\/span><span data-contrast=\"auto\">their\u00a0<\/span><span data-contrast=\"auto\">policies and customer service. And they expect a consistent level of service however they\u00a0<\/span><span data-contrast=\"auto\">interact with you<\/span><span data-contrast=\"auto\">, whether by\u00a0<\/span><span data-contrast=\"auto\">self-service functions, social media messaging, email, phone or in-person.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Our omnichannel customer contact centre solutions bring all your communications channels together on to one platform, which is easy for agents to use. Meaning you can provide a consistent, reliable service that keeps existing customers happy and attracts new ones.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2004&#8243; img_size=&#8221;1170&#215;700&#8243; style=&#8221;vc_box_shadow&#8221; css_animation=&#8221;fadeInRight&#8221;][\/vc_column][\/vc_row][vc_section css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1578246705668{padding-top: 80px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1578246712862{padding-top: 80px !important;padding-bottom: 60px !important;background-color: #ffffff !important;}&#8221;][vc_column css_animation=&#8221;fadeIn&#8221; width=&#8221;1\/2&#8243; el_class=&#8221;delay-1&#8243;]\n\t<div class=\"testimonial  \">\n\t\t<div class=\"testimonial-wrap\">\n\t\t\t<div class=\"testimonial-content\">\n\t\t\t\t\t\t\t\t<div class=\"testimonial-text\"><p>&#8216;Compliance is imperative to protect against the risk of fines relating to privacy and security. We put customers at the forefront when we deliver collaborative solutions; ensuring our solutions are compliant and meet business needs. We plan and design solutions which allow businesses to reshape their workforce capability, while at the same time allowing everyone to work in a secure manner.&#8217;<\/p>\n<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"author-info\">\n\t\t\t\t<h6 class=\"author-name\">Vicky Withey<\/h6>\n\t\t\t\t<span class=\"subtitle\">Senior Compliance Manager<\/span>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Compliance is key&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Adapting to regulatory change means changing your operational processes, which often requires changing your technology.<\/p>\n<p>We provide a range of services which enable you to meet the latest regulatory changes and provide your customers with a compliant experience. Our range includes call recording for policy claims, as well as reporting solutions that can help you to achieve compliance with PCI DSS, MiFID II and GDPR.[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1579888900929{margin-bottom: -50px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-color: #131a30 !important;}&#8221;][vc_row][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_custom_heading text=&#8221;Why N4Engage?&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221;][vc_column]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-1  vc_custom_1579267367608\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\"><span class=\"TextRun SCXW154108684 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW154108684 BCX0\">Integrations with payment and SaaS platforms <\/span><\/span><\/span><\/h6><p><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579267501583\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">PCI compliance provided by expert partner KeyIVR<\/span><\/h6><p><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579267922086\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">History of working with insurance and financial services companies<\/span><\/h6><p><\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">We\u2019ve provided collaboration solutions for over a decade, and we\u2019ve been recognised for delivering them with expert technical knowledge.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">We\u2019re one of only a handful of organisations to hold a Cisco Master Service Provider designation, and an even more exclusive Cisco Powered Hosted Collaboration Service (HCS) accreditation.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">This means we regularly undergo rigorous third-party audits of our operations, verifying that we have the expertise to provide reliable, secure and supported collaboration solutions.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Our services include our own SIP trunking for PSTN access, omnichannel customer contact centres, recording, and full managed services.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1581695482579{background-image: url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/02\/N4EngageBanner_.jpg?id=3147) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Are you ready for a better, more productive business?&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Communicate securely with your colleagues, customers and partners, increase business productivity and adapt to the changing demands of your workforce and customers with N4Engage.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_btn title=&#8221;Let&#8217;s collaborate&#8221; color=&#8221;vista-blue&#8221; size=&#8221;lg&#8221; 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