Large scale remote working always seemed like something for the distant future. Every time the concept was brought up there would be a general murmur of “well it won’t really work, but give it a year or two”. E...
More people than ever before are video conferencing and video calling, using apps and services they’ve not used before or have only used for personal purposes. As an organisation, your challenge is to enable...
Now more than ever, businesses need to work hard to stay in touch with their customers in a relatable and relevant way. While lockdown life remains the norm, it can be easy to let communication with your cus...
As governments around the world start to ease restrictions on movement and working, we are being told to prepare for a “new normal”. But no one can tell us exactly what that will be and how long it will last fo...
With the festive season drawing ever nearer, it’s time to begin thinking about wrapping up 2019 and looking towards 2020. This year has been another great year for UC, with Session Initiation Protocol (SIP) ...
I’ve worked in various roles within IT and communications for over 20 years and one thing that I’ve really noticed is the increase in meetings I host or attend. As Head of Collaboration, I promote...