VP International Marketing, Enghouse

Jeremy Payne

Who is Jeremy?

Jeremy has over two decades of distinguished experience in the software and services industry and has worked as a marketing leader within several blue chip corporates across the globe.  In his current role as VP International Marketing at Enghouse Interactive, Jeremy is responsible for the commercialisation of the company’s four key solutions across Europe Middle East and Africa.

He is an expert in Customer Relationship and Interaction Management, as well as Business Process Improvement and Social CRM and has travelled globally presenting on the key trends in these areas. 

Content from Jeremy

How to Survive & Thrive in a Hybrid World

The world has seen fundamental shifts in the way customers interact, staff adapt and competitors attack. Join Jeremy as he explores the top five changes you need to make to your customer experience approach to thrive in a hybrid world.

Contact Centres of the Future

COVID-19 and remote working has changed the way contact centres work. Watch our panel discussion with N4Engage and Enghouse Interactive as we do a deep dive in to the future of contact centres.

ExpertPredictions

Our experts may not have a crystal ball on the trajectory of the pandemic or future government decisions, but in this blog they provide some useful predictions on what customer service will look like in the next few years.